This notice explains how we handle personal information when you use this booking form. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth), where they apply to our business.
What we collect
We receive what you enter here, for example your name, email address, mobile number, address, preferred date and time, service type, job description, and any options you pick (such as preferred tradesperson or coffee where shown). If you add an optional photo, it is sent only with this booking request to our team by email (for example through our email provider). We do not store images on this website.
How we use it
We use this information only to schedule or arrange your visit or quote, confirm details with you, and contact you about the work you requested (including by SMS or email through our systems).
Who we share it with
We may share limited details with trusted service providers that help us run this website and deliver notifications (for example, email and SMS). They only receive what is needed for that purpose.
Overseas storage
Some providers may process or store data outside Australia. We use reputable suppliers and reasonable steps to protect your information.
Security
We use reasonable technical and organisational measures to protect information. No online service is completely risk free.
Access and correction
You can ask what personal information we hold about you, or request a correction, by contacting us on the same phone or email you use for the business.
Complaints
If you have a concern about how we handle your information, contact us first. You may also complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Updates
We may update this notice from time to time. What you see here is the current version.